Refund and Returns Policy
At Mimshac Couture, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
-
- Eligibility for Returns:
Items must be:-
- Unworn, unwashed, and in their original condition.
- Returned with tags and packaging intact.
- Returned within 14 days of receipt.
-
- Non-Returnable Items:
Custom-made or altered items cannot be returned unless they arrive damaged or defective. - Refunds:
-
- Once your return is received and inspected, we will notify you of approval or rejection.
- Approved refunds will be processed within 7 business days and credited to your original payment method.
-
- Exchanges:
-
- If you wish to exchange an item for a different size or style, please contact us. Exchanges are subject to product availability.
-
- Return Shipping:
Customers are responsible for return shipping costs unless the item was faulty or incorrect.
- Eligibility for Returns:
If you have any questions or need assistance with a return, feel free to reach out to our support team. We’re here to ensure your experience with Mimshac Couture is exceptional!